Refund Policy

This Refund Policy explains when a FisherLeads payment can be refunded. It forms part of, and is consistent with, our Terms of Service. Card payments are sold by our payment provider and merchant of record, Paddle, and are governed by Paddle’s Buyer Terms and refund policy. You can reach us any time at support@fisherleads.com.

Cancel anytime

Card subscriptions renew automatically each billing period until you cancel. You can cancel at any time from your account. Cancelling stops all future renewals immediately; on its own it does not refund the period you are already in.

14-day refund window (card payments)

Card payments are sold by Paddle, our merchant of record, and refunds are handled under Paddle’s Buyer Terms and refund policy. You may submit a refund request within fourteen (14) days of a payment by emailing support@fisherleads.com. Submitting a request does not guarantee a refund: Paddle decides at its discretion, taking into account the nature of the product and your usage or consumption of the data.

Because our data is delivered instantly and can be exported the moment you pay, a payment may not be refundable once you have accessed, revealed, or exported data from the Service.

Customers who violate our Terms of Service or any related policies may not be eligible for a refund.

Evaluate first

Our free tier lets you evaluate the product and the data before you pay, so you can decide whether it fits before any charge.

A problem with a charge?

If you think a charge is wrong, contact us first at support@fisherleads.com and we will work quickly to resolve it, including a refund where this policy allows. Please reach out before opening a payment dispute so we can help directly.